MCFUQAGENTIDPrompt Table: PSOPRDEFN
MCFTYPEA=Agent to Agent Chat
C=Agent to Customer Chat
E=E-mail
G=Generic Alert
M=MultiChannel Console
U=Grab URL
A=Automatic
M=Manual
Default: A
A=Automatic
M=Manual
Default: A
MCFAGENTCUST |
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|---|---|
Agent customization |
| PeopleSoft Field Name | Field Type | Column Type | Description |
|---|---|---|---|
| MCFUQAGENTID |
Character(30) | VARCHAR2(30) NOT NULL |
Agent Id
Prompt Table: PSOPRDEFN |
| MCFTYPE |
Character(1) | VARCHAR2(1) NOT NULL |
Window Type
A=Agent to Agent Chat C=Agent to Customer Chat E=E-mail G=Generic Alert M=MultiChannel Console U=Grab URL |
| MCFTOP | Number(5,0) | INTEGER NOT NULL | Top |
| MCFLEFT | Number(5,0) | INTEGER NOT NULL | Left |
| MCFWIDTH | Number(5,0) | INTEGER NOT NULL | Width |
| MCFHEIGHT | Number(5,0) | INTEGER NOT NULL | Window Height |
| MCFPOPUP_MODE | Character(1) | VARCHAR2(1) NOT NULL |
Popup Mode
A=Automatic M=Manual Default: A |
| MCFACCEPT_MODE | Character(1) | VARCHAR2(1) NOT NULL |
Accept Mode
A=Automatic M=Manual Default: A |
| index back | (c)David Kurtz 2020, www.go-faster.co.uk | PeopleTools 8.58 PTRef generated on 21-DEC-20 |